System Group Manager (SGM)

To Our Valued Customers:

All SGI® computer systems with active software support agreements are entitled to the System Group Manager (SGM) feature that is in the Embedded Support Partner (ESP) application. The SGM feature requires a one-year node-locked key to run on your supported system.

To request a key, send an email with "SGM key" in the subject field.

Provide the following information in your e-mail request:

Contact Information
    First name
    Last name
    Company name
    Address
    Address
    City
    State or province
    Postal Code (ZIP)
    Country
    Phone number
    Extension (optional)
    Fax number (optional)
    Name of SGI contract representative

Operating System Information

In the following table, give the licenseID, lmhostid, OS version, serial number, and hostname of each system.

Use the following commands to find the licenseID, lmhostid, OS version, serial number, and host name of each system.

IRIX®
lmhostid:
IRIX version:
Serial number:
Host name: 		lmhostid
uname -r
sysinfo -vv
uname -n
 
SGI ProPack™ pre-version 5
lmhostid: /usr/sbin/lmhostid
SGI ProPack version: cat /etc/* release
Serial number: cat /proc/sgi_sn/system_serial_number
Host name: /bin/hostname
 
SGI ProPack™ pre-version 5+
licenseID: lk_hostid (for SGI Altix® XE supply first value for all other SGI Altix systems supply the second value
SGI ProPack version: cat /etc/* release
Serial number: cat /proc/sgi_sn/system_serial_number (Not required for SGI Altix XE)
Host name: /bin/hostname

licenseID /
lmhostid		 OS version Serial number Host name
SGI ProPack Example 201e848c SGI ProPack 3/Red Hat® AS 3 R2000012 tulip
IRIX Example 690d5250 6.5.23 0800690d5250 brain
System 1:
System 2:
System 3:
System 4:
System 5:

We will process your request as soon as possible. If you need additional assistance, please contact your local SGI Customer Support Center.

Thank you,

Software Operations